A production-grade GenAI chat agent as the always-on front desk for Durham County — multilingual, grounded in official county knowledge, with smart escalation and zero added headcount.
A bilingual AI voice agent that handled hundreds of calls in its first weeks, cut call times in half with live eAutomate lookups, and dispatched tickets through CEO Juice — no new seats.
A production AI email pipeline turning hundreds of insurance assignments per month into structured records inside Nexsyis — across every shop, every insurer, every format.